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Ideas can come from anywhere. Organizations struggle to prioritize the great ones because they don't know the company's "Why".
... then how to deliver against it.
That's where I come in.
I lead teams that design experiences people rely on every day—whether they're managing their health or putting dinner on the table.
From rethinking patient journeys to transforming how families shop, I turn complex challenges into real-world impact.
This isn’t just digital work—it’s human work.
Driving a digital transformation while mobilizing a remote jewelry workforce during COVID.
Partnering with Apple to launch a native photobook app for RR Donnelly featured at WWDC.
Launching a new loyalty experience across channels while managing their new breakfast offerings launch digitally.
Designing a unified CMS experience for one of America's largest healthcare networks while the organization rebranded.
Past Clients & Partners
I've helped Fortune 5000 giants launch experiences that reached millions and drove significant value.
Psychology was my first love—Experience Strategy is just how I practice it at scale.
I started in Program Management with one mindset: every problem is my problem. That drive pushed me to learn across disciplines—strategy, design, research, delivery—whatever it took to bring bold ideas to life.
Now, I connect the dots: turning findings into insights, and insights into direction. Because great experiences don’t just happen—they’re designed, aligned, and led.
Really enjoyed working with Nick for his ability to bring together creative designs that were also technically feasible in complex matrixed organizations.
I can't recommend Nick enough as a partner and leader across all aspects of CX/UX, Dev, Change Mgmt., Operations, Finance, Field Teams, etc.
Nick was a true partner that would challenge the client and internal teams to create better experiences. He brings together experience strategy and product management to get real experiences in market.
Nick is an exceptional leader with a proven ability to navigate complex organizations and lead cross-functional teams to bring experiences to life.
I had the pleasure of working with Nick at FJORD (Accenture) where he demonstrated exceptional leadership as the program and growth lead for the Motif photobook application in partnership with Apple and R.R. Donnelly. Nick's ability to seamlessly manage complex stakeholder relationships while driving program delivery was impressive.
